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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Bathroom Lighting for over 12 years Online.
  3. The largest range of Bathroom Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Elstead Brightwell Wall Light
1 x Elstead Avon Single Chrome Wall Light
1 x Dar Zoom ceiling light - 1 only
1 x Elstead Cambridge Bathroom Wall Light
1 x Dar Barclay Antique Brass Wall Light
1 x Elstead Isabella 3 Light Solid Brass Wall Light
1 x Elstead Crystal Skye KL/CRSTSKYE8 8 Light Chandelier
1 x Elstead Payne FE/PAYNE/MP Bathroom LED Pendant
1 x 1 UNIT ONLY Dar Artemis 1 light spotlight
1 x Elstead Hendrik KL/HENDRIK1 Single Wall Light
1 x Elstead Concord 4 Light Over Mirror Wall Light
1 x Elstead Crystal Skye KL/CRSTSKYE/ISLE Oval Chandelier
1 x Elstead Ryde LED Ceiling Light
1 x Elstead Eliot Polished Brass Wall Light
1 x Elstead Mona KL/MONA/S NBR Natural Brass Small Wall Light
1 x Elstead Zolon KL/ZOLON/L Large LED Wall Light
1 x Elstead Taylor QZ/TAYLOR1S Small Wall Light
1 x Dar Barclay Antique Brass Large Ceiling Light
1 x Elstead Eliot Polished Chrome Wall Light
1 x Dar Vestry Wall Light Antique Brass
1 x Elstead Wallingford 2 light Wall Light
1 x Elstead Mona KL/MONA/L Classic Pewter Large Wall Light
1 x Elstead Maddison FE/MADDISON1BATH LED Wall Light
1 x Elstead Jasper KL/JASPER1 single wall light
1 x Elstead Brooke Wall Light
1 x Elstead Newbury QZ/NEWBURY/F Solid Brass Ceiling Light
1 x Elstead Verve HK/VERVE1 Single LED Wall Light
1 x Elstead Constance HK/CONSTANCE3 Three Light Above Mirror Light
1 x Elstead Plantation Polished Nickel LED Wall Light
1 x Elstead Jasper KL/JASPER2 2 light wall light
1 x Elstead Woodward Small Polished Nickel Flush Ceiling Light
1 x Elstead Kalli FE/KALLI3 3lt Above Mirror Wall Light
£6,094.26
lorraine
Lorraine can provide you with lighting advice.

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