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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Bathroom Lighting for over 12 years Online.
  3. The largest range of Bathroom Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Elstead Verity Bath/Verity PC Polished Chrome Wall Light
1 x NO STOCK - Astro Lighting 1298009 Oslo 255 LED Textured White Up
1 x NO STOCK - Astro Lighting 1429004 Tacoma Single Black Light Ribb
1 x Astro Lighting 1429003 Tacoma Single Grande Chrome Wall Light
1 x Astro Lighting 1310002 Chios 80 LED Black Wall Light
1 x Astro Lighting 1429003 Tacoma Single Grande Black Smoked Shade
1 x Astro Lighting 1393001 Aqua Single Matt White Wall or Ceiling Li
1 x Elstead Mona KL/MONA/S PB Polished Bras Small Wall Light
1 x Astro Lighting 1310004 Chios 150 LED Black Wall Light
1 x NO STOCK Astro Lighting 1429004 Tacoma Single Black With White S
1 x Elstead Mona KL/MONA/S CLP Classic Pewter Small Wall Light
1 x Elstead Freeport KL/FREEPORT LED Chrome Wall Light
1 x Elstead Jasper KL/JASPER1 single wall light
1 x Elstead Seaview QZ/SEAVIEW1 LED Single Wall Light
1 x Elstead Mona KL/MONA/L Classic Pewter Large Wall Light
1 x Elstead Verve HK/VERVE3 3 Light Over Mirror Wall Light
1 x Elstead Kalli FE/KALLI3 3lt Above Mirror Wall Light
1 x Nordlux IP S11 White Wall Light
2 x Astro Lighting 1447002 Nagoya Polished Chrome LED Vanity Mirror
1 x Astro Lighting 1298006 Oslo 160 LED White Up/Down Wall Light
1 x Endon Imperial 61359 LED 3 Light Ceiling Light
1 x Elstead Zolon KL/ZOLON/S Small LED Wall Light
1 x Astro Lighting 1429001 Tacoma Polished Chrome Ribbed Shade
1 x Elstead Amalia FE/AMALIA1/SBATH Small LED Wall Light
1 x Elstead Daphne LED HK/Daphne4 4 Light Wall Light
1 x Astro Lighting 1168001 Sagara Polished Chrome Wall Light
1 x Elstead Falmouth French Gold LED Wall Light
1 x Elstead Verve HK/VERVE2 Twin LED Wall Light
1 x Elstead Mona KL/MONA/L PC Polished Chrome Large Wall Light
1 x Astro 1429007 Tacoma Single Antique Brass Ribbed Shade
1 x Astro 1429008 Tacoma Twin Brass With Smoked Shades
1 x Astro Lighting 1393005 Aqua Triple Round Polished Chrome Ceiling
1 x Elstead Seaview QZ/SEAVIEW3 3Light Over Mirror Wall Light
1 x Astro Lighting 1429007 Tacoma Single Antique Brass Wall
1 x Elstead Daphne LED HK/Daphne3 3 Light Wall Light
1 x Astro Lighting 1168003 Sagara Black Wall Light
1 x Elstead Taylor QZ/TAYLOR1L Large Wall Light
1 x Astro Lighting 1310006 Chios 150 LED Textured White Wall Light
1 x Astro Lighting 1429002 Tacoma Twin Chrome Wall Light
1 x NO STOCK Astro Lighting 1429004 Tacoma Single Black Plus Smoked
1 x Elstead Cora KL/CORA2 Twin LED Wall Light
1 x 1 Unit Only Astro Lighting 1150015 Romano 600 LED Wall Light
1 x Astro Lighting 1393002 Aqua Triple Round Matt White Ceiling Ligh
1 x Astro Lighting 1429007 Tacoma Antique Brass with Sm
1 x Astro Lighting 1429003 Tacoma Single Grande Chrome Ribbed Shade
1 x Astro Lighting 1087007 Cabaret 4 11 Matt Black
1 x Elstead Crystal Skye KL/CRSTSKYE2 Crystal Wall Light
1 x Endon Rita 68913 Colour Changing 5 Light LED Ceiling Light
£7,480.05
lorraine
Lorraine can provide you with lighting advice.

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