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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Bathroom Lighting for over 12 years Online.
  3. The largest range of Bathroom Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Endon Imperial 61359 LED 3 Light Ceiling Light
1 x NO STOCK Astro Lighting 1129001 Dakota 300 Polished Chrome Ceili
1 x Elstead Hendrik KL/HENDRIK1 Single Wall Light
1 x Elstead Taylor QZ/TAYLOR/SF Flush Ceiling Light
1 x Elstead Mona KL/MONA/L PB Polished Brass Large Wall Light
1 x Elstead Verve HK/VERVE3 3 Light Over Mirror Wall Light
1 x Astro Lighting 1176017 Zeppo Matt Black Ceiling Light
1 x Astro Lighting 1087007 Cabaret 4 11 Matt Black
1 x Elstead Hendrik KL/HENDRIK3 Triple Wall Light Light
1 x Astro Lighting 1168001 Sagara Polished Chrome Wall Light
1 x Astro Lighting 1084021 Palermo 600 LED Wall Light
1 x Astro Lighting 1429001 Tacoma Single Chrome Smoke Shade
1 x Astro Lighting 1150016 Romano 900 LED Wall Light
1 x Elstead Jasper KL/JASPER4 4 light wall light
1 x Astro Lighting 1254015 Vetro Twin White
1 x Astro Lighting 1121082 Mashiko 300 Round LED Polished Chrome
1 x Elstead Hendrik KL/HENDRIK/SF Semi Flush Ceiling Light
1 x Astro Lighting 1429001 Tacoma Polished Chrome Ribbed Shade
1 x Bathroom Spotlights
1 x Astro Lighting 1298002 Oslo 160 LED Textured Black Up/Down Wall
1 x Astro Lighting 1310004 Chios 150 LED Black Wall Light
1 x Astro Lighting 1429003 Tacoma Single Grande Chrome Wall Light
1 x Elstead Ainsley HK/AINSLEY2 Twin Wall Light
1 x Elstead Kalli FE/KALLI3 3lt Above Mirror Wall Light
1 x Elstead Daphne HK/Daphne1 Single LED Wall Light
1 x Astro Lighting 1424004 Orb Single Matt Black Wall Light
1 x Elstead Mona KL/MONA/L Classic Pewter Large Wall Light
£4,610.53
lorraine
Lorraine can provide you with lighting advice.

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