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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Bathroom Lighting for over 12 years Online.
  3. The largest range of Bathroom Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Astro Lighting 1125014 Mallon LED Ceiling Light
1 x Astro Lighting 1121009 Mashiko 200 (Chrome)
1 x Endon Belfont 61252 Crystal Ceiling Light
1 x Elstead Crystal Skye KL/CRSTSKYE/P/A 6 Light Chandelier
1 x Elstead Crystal Skye KL/CRSTSKYE/ISLE Oval Chandelier
1 x Elstead Taylor QZ/TAYLOR/SF Flush Ceiling Light
1 x NO STOCK Astro Lighting 1129001 Dakota 300 Polished Chrome Ceili
1 x Endon Knight 39167 Chrome Round 3 Light Ceiling Light
1 x Astro Lighting 1292001 Sabina ceiling light
1 x Astro Lighting 1121026 Lighting Mashiko Round 400 Polished Chrom
1 x Bathroom Light | Bathroom Lights
1 x Astro Lighting 1393002 Aqua Triple Round Matt White Ceiling Ligh
1 x Elstead Payne FE/PAYNE/MP Bathroom LED Pendant
1 x Dar Zoom ceiling light - 1 only
1 x Gom bathroom wall/ceiling light
1 x Bathroom Ceiling/Wall Lighting
1 x Elstead Woodward Large Polished Nickel Flush Ceiling Light
1 x Astro Lighting 1134001 Denia
1 x Nordlux IP S9 LED White Ceiling Light
1 x Elstead Cheadle 3 Light Chandelier
1 x Nordlux IP S4 White Ceiling Light
1 x NO STOCK - Astro Lighting 1450003 Aquina Ceiling 240 Polished Ch
1 x Lighting Fixtures Bathroom
1 x Single Light Fixture
1 x bathroom Square Ceiling Light
1 x 1 ONLY Dar Riga Small Polished Chrome Flush Ceiling Light
1 x Endon Rita 68913 Colour Changing 5 Light LED Ceiling Light
1 x Astro Lighting 1121043 Mashiko 300 Round Bronze Plated
2 x Bathroom Lights
1 x Endon 72561 Tabitha 8 Light Chandelier
1 x Astro Lighting 1121005 Mashiko Classic 300 Square Chrome
1 x Elstead Hadley Polish Chrome Flush Ceiling Light
1 x Endon Imperial 61359 LED 3 Light Ceiling Light
1 x Nordlux IP S4 Brushed Steel Ceiling Light
1 x Elstead Malibu Flush Polished Chrome Ceiling Light
£7,394.34
lorraine
Lorraine can provide you with lighting advice.

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