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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Bathroom Lighting for over 12 years Online.
  3. The largest range of Bathroom Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Elstead Mona KL/MONA/S PB Polished Bras Small Wall Light
1 x Astro Lighting 1084022 Palermo 900 LED Wall Light
1 x Elstead Zolon KL/ZOLON/M Medium LED Wall Light
1 x Endon Imperial 61358 LED 5 light Ceiling Light
1 x NO STOCK - Astro Lighting 1375013 Jura Single Spot Brass Wall Li
1 x Astro Lighting 1429007 Tacoma Antique Brass with Sm
1 x Elstead Mona KL/MONA/L Classic Pewter Large Wall Light
1 x Elstead Mona KL/MONA/L NBR Natural Brass Large Wall Light
1 x Elstead Seaview QZ/SEAVIEW1 LED Single Wall Light
1 x Elstead Verve HK/VERVE1 Single LED Wall Light
1 x Elstead Jasper KL/JASPER4 4 light wall light
1 x Astro Lighting 1087008 Cabaret 5 11 Matt Black
1 x Elstead Hendrik KL/HENDRIK3 Triple Wall Light Light
1 x Elstead Jasper KL/JASPER1 single wall light
1 x Astro Lighting 1429002 Tacoma Twin Chrome Wall Light
1 x NO STOCK - Astro Lighting 1429009 Tacoma Single Grande Brass Smo
1 x Astro Lighting 1429005 Tacoma Twin Black With White Ribbed Shade
1 x Endon Imperial 61359 LED 3 Light Ceiling Light
1 x Astro Lighting 1393002 Aqua Triple Round Matt White Ceiling Ligh
1 x Astro Lighting 1429006 Tacoma Single Grande Black Ribbed Shade
1 x Elstead Daphne LED HK/Daphne4 4 Light Wall Light
1 x NO STOCK - Astro Lighting 1450009 Aquina Ceiling 240 Matt Black
1 x Elstead Payne FE/PAYNE/MP Bathroom LED Pendant
1 x Elstead Freeport KL/FREEPORT LED Chrome Wall Light
1 x NO STOCK - Astro Lighting 1450001 Aquina Polished Chrome
1 x Astro Lighting 13509016 Avlon 1200 Illuminated Mirror
1 x Astro Lighting 1121085 Mashiko 400 Round Bronze
1 x Astro Lighting 1326075 Kos Round Brass Downlight
1 x Astro Lighting 1424003 Orb Matt Black Plus Mirror
1 x NO STOCK - Astro Lighting 1429009 Tacoma Single Grande Brass Wal
1 x Astro Lighting 1125014 Mallon LED Ceiling Light
1 x NO STOCK - Astro Lighting 1429009 Tacoma Single Grande Brass Rib
1 x Elstead Hendrik KL/HENDRIK1 Single Wall Light
1 x Astro Lighting 1429007 Tacoma Single Antique Brass Wall
1 x Dar Peta LED Flush Polished Chrome and Crystal Bead Ceiling Ligh
1 x Astro Lighting 1424001 Orb Polished Chrome Plus Mirror
1 x Astro Lighting 1292003 Sabina 280 Ceiling Light
1 x Elstead Daphne HK/Daphne1 Single LED Wall Light
1 x Elstead Verve HK/VERVE2 Twin LED Wall Light
1 x NO STOCK Astro 1447001 Nagoya Matt Black LED Vanity Mirror
1 x Astro Lighting 1310004 Chios 150 LED Black Wall Light
£7,178.16
lorraine
Lorraine can provide you with lighting advice.

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