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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Bathroom Lighting for over 12 years Online.
  3. The largest range of Bathroom Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
2 x NO STOCK - Astro Lighting 1429009 Tacoma Single Grande Brass Smo
2 x Astro Lighting 1310002 Chios 80 LED Black Wall Light
1 x Astro Lighting 1429002 Tacoma Twin Chrome Ribbed Shade Light
1 x Elstead Mona KL/MONA/L PC Polished Chrome Large Wall Light
1 x Astro Lighting 1150016 Romano 900 LED Wall Light
1 x NO STOCK - Astro Lighting 1375013 Jura Single Spot Brass Wall Li
1 x Astro Lighting 1087007 Cabaret 4 11 Matt Black
1 x Astro Lighting 1326075 Kos Round Brass Downlight
1 x Elstead Ryde LED Ceiling Light
1 x Astro Lighting 1310005 Chios 80 LED Textured White Wall Light
1 x Elstead Hendrik KL/HENDRIK/SF Semi Flush Ceiling Light
1 x Astro Lighting 1134001 Denia
1 x LED Lora Chrome Large ceiling light 93295
1 x Elstead Mona KL/MONA/L Classic Pewter Large Wall Light
2 x Astro Lighting 1429003 Tacoma Single Grande Chrome Wall Light
1 x Elstead Crystal Skye KL/CRSTSKYE/P/A 6 Light Chandelier
1 x Astro Lighting 1305006 Dio LED
2 x Astro Lighting 1424004 Orb Single Matt Black Wall Light
1 x Elstead Hendrik KL/HENDRIK1 Single Wall Light
1 x Astro Lighting 1429007 Tacoma Antique Brass with Sm
2 x Astro Lighting 1429002 Tacoma Twin Chrome Wall Light
1 x NO STOCK - Astro 1176004 Zeppo Wall Light
1 x Endon Rita 68911 Colour Changing 6 Light LED CeilingLight
1 x Astro Lighting 1310006 Chios 150 LED Textured White Wall Light
1 x Elstead Cora KL/CORA4 4 Light LED Over Mirror Wall Light
1 x Astro 1429008 Tacoma Twin Brass With Smoked Shades
1 x Astro Lighting 1380024 Versailles 250 LED Polished Chrome
1 x Astro Lighting 1424001 Orb Polished Chrome Plus Mirror
1 x NO STOCK - Astro Lighting 1450001 Aquina Polished Chrome
1 x Astro Lighting 1424002 Orb Single Polished Chrome Wall Light
1 x Elstead Hendrik KL/HENDRIK3 Triple Wall Light Light
1 x Astro Lighting 1429001 Tacoma Polished Chrome Ribbed Shade
1 x Elstead Kalli FE/KALLI1 Single Wall Light
1 x Elstead Verve HK/VERVE1 Single LED Wall Light
1 x Astro Lighting 1174004 Kashima 620 LED
1 x NO STOCK - Astro Lighting 1429009 Tacoma Single Grande Brass Rib
1 x Elstead Daphne LED HK/Daphne3 3 Light Wall Light
1 x Elstead Freeport KL/FREEPORT LED Chrome Wall Light
1 x Elstead Crystal Skye KL/CRSTSKYE8 8 Light Chandelier
1 x Elstead Serena QZ/SERENA1 LED Single Wall Light
1 x Astro Lighting 1087008 Cabaret 5 11 Matt Black
1 x NO STOCK - Astro Lighting 1429009 Tacoma Single Grande Brass Wal
1 x Astro Lighting 1121079 Mashiko Classic 300 Square Bronze
1 x NO STOCK Astro Lighting 1050009 Roma Matt Gold Wall Light
1 x Astro 1380030 Versailles 400 Dimmable LED Bronze Fini
1 x Elstead Plantation Bronze LED Wall Light
1 x Astro Lighting 1169001 Taketa Chrome Bathroom Wall Light
1 x Astro Lighting 1087010 Cabaret 5 11 Polished Chrome
1 x Astro Lighting 1373022 Mascali Round Blac
1 x Endon Imperial 61359 LED 3 Light Ceiling Light
1 x Astro Lighting 1429008 Tacoma Twin Brass Wall Light
1 x Astro Lighting 1429006 Tacoma Single Grande Black Wall Light
1 x Astro Lighting 1298023 Oslo 255 LED Textured Grey Up/Down Wall L
1 x Astro Lighting 1429006 Tacoma Single Grande Black Ribbed Shade
1 x Astro Lighting 1121082 Mashiko 300 Round LED Polished Chrome
1 x Astro Lighting 1121021 Mashiko Round 230 ceiling light
1 x Astro Lighting 1121026 Lighting Mashiko Round 400 Polished Chrom
1 x Astro Lighting 1084021 Palermo 600 LED Wall Light
1 x Elstead Cora KL/CORA2 Twin LED Wall Light
1 x Astro Lighting 1292003 Sabina 280 Ceiling Light
£10,922.03
lorraine
Lorraine can provide you with lighting advice.

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