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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Bathroom Lighting for over 12 years Online.
  3. The largest range of Bathroom Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x NO STOCK - Astro Lighting 1429009 Tacoma Single Grande Brass Wal
1 x NO STOCK Astro Lighting 1429004 Tacoma Single Black Plus Smoked
1 x Astro Lighting 1121005 Mashiko Classic 300 Square Chrome
1 x Astro Lighting 1125016 Mallon LED Bronze Finish Ceiling Light
1 x NO STOCK Astro Lighting 1429006 Tacoma Single Grande Black Smoke
1 x Astro Lighting 1298004 Oslo 100 LED Black Wall Light
1 x NO STOCK - Astro Lighting 1450003 Aquina Ceiling 240 Polished Ch
1 x NO STOCK - Astro Lighting 1375013 Jura Single Spot Brass Wall Li
1 x Astro Lighting 1121009 Mashiko 200 (Chrome)
1 x Astro Lighting 1373020 Mascali Round PC Illuminated V
1 x 1 Unit Only Astro Lighting 1150015 Romano 600 LED Wall Light
1 x Astro Lighting 1424002 Orb Single Polished Chrome Wall Light
1 x Astro Lighting 1298023 Oslo 255 LED Textured Grey Up/Down Wall L
1 x Astro Lighting 1176017 Zeppo Matt Black Ceiling Light
1 x Astro 1429008 Tacoma Twin Brass With Ribbed Shades
1 x Astro Lighting 1429001 Tacoma Single Chrome Smoke Shade
1 x Astro Lighting 1121037 Mashiko 360 Classic Matt Gold Wall Light
1 x Astro Lighting 1298006 Oslo 160 LED White Up/Down Wall Light
1 x NO STOCK - Astro Lighting 1450001 Aquina Polished Chrome
1 x NO STOCK - Astro Lighting 1450002 Aquina Matt Black
1 x Astro Lighting 1298002 Oslo 160 LED Textured Black Up/Down Wall
1 x Astro Lighting 1393002 Aqua Triple Round Matt White Ceiling Ligh
1 x Astro Lighting 1429002 Tacoma Twin Chrome Ribbed Shade Light
£3,348.63
lorraine
Lorraine can provide you with lighting advice.

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