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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Bathroom Lighting for over 12 years Online.
  3. The largest range of Bathroom Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Endon Rita 68913 Colour Changing 5 Light LED Ceiling Light
1 x Elstead Perry Single Chrome Wall Light
1 x Elstead Amalia FE/AMALIA1/LBATH Large LED Wall Light
1 x Elstead Avon Chrome Triple Above Mirror Wall Light
1 x Astro Lighting 1168003 Sagara Black Wall Light
1 x Dar Barclay Polished Chrome Small Ceiling Light
1 x Astro Lighting 1429005 Tacoma Twin Black Wall Light
2 x Astro Lighting 1298005 Oslo 100 LED White Wall Light
1 x Astro Lighting 1121079 Mashiko Classic 300 Square Bronze
1 x Elstead Daphne HK/Daphne1 Single LED Wall Light
1 x Grafik 370
1 x Elstead Crystal Skye KL/CRSTSKYE/P/A 6 Light Chandelier
1 x Astro Lighting 0845 Mashiko Classic 360 bathroom wall light
1 x Astro Lighting 1174003 Kashima 350 LED
1 x Nordlux IP S2 Chrome Double Wall Light
1 x Elstead Payne Polished Chrome Twin Wall Light
1 x Elstead Lanza Single Chrome Wall Light
1 x NO STOCK - Astro Lighting 1298009 Oslo 255 LED Textured White Up
1 x Dar Mantra ceiling light
1 x Bathroom Spotlight Fixture
1 x IP40 Bathroom Light
1 x Astro Lighting 0877 Mashiko Classic 360 Bronze
2 x Astro Lighting 1176001 Zeppo Polished Chrome
1 x Elstead Amalia FE/AMALIA1/SBATH Small LED Wall Light
1 x Dar Vestry Wall Light Polished Chrome
1 x Endon Onan 70443 White LED Wall Light with Shaver Socket
1 x Astro Lighting 1298007 Oslo 255 LED Black Up/Down Wall Light
1 x NO STOCK - Astro Lighting 1375013 Jura Single Spot Brass Wall Li
1 x Dar Zoom ceiling light - 1 only
1 x Astro Lighting 1380029 Versailles 400 LED
1 x Astro Lighting 1429003 Tacoma Single Grande Black Smoked Shade
1 x Astro Lighting 1084021 Palermo 600 LED Wall Light
1 x Elstead Demelza BATH/DEMELZA PC Polished Chrome LED Wall Light
1 x Elstead Crystal Skye KL/CRSTSKYE/ISLE Oval Chandelier
1 x Endon 72561 Tabitha 8 Light Chandelier
1 x Nordlux Tangens Brushed Steel Double Wall Light
1 x Elstead Eliot Polished Nickel Wall Light
1 x Astro Lighting 6001003 Mirror Mounting Kit 1
1 x Elstead Crystal Skye KL/CRSTSKYE8 8 Light Chandelier
1 x Astro Lighting 1049003 Arezzo Ceiling Light
1 x Astro Lighting 1194003 Monza Classic 250 Bathroom Wall Light
1 x Elstead Plantation Bronze LED Wall Light
1 x Elstead Isabella 3 Light Solid Brass Wall Light
1 x Astro Lighting 1429002 Tacoma Twin Chrome Ribbed Shade Light
1 x Astro Lighting 1373020 Mascali Round PC Illuminated V
1 x Endon Imperial 61359 LED 3 Light Ceiling Light
1 x Elstead Cora KL/CORA1 Single LED Wall Light
1 x Astro Lighting 1047008 Bari Matt Gold Wall Light
1 x Astro 1429008 Tacoma Twin Brass With Smoked Shades
1 x Single Light Fixture
1 x Astro Lighting 1168001 Sagara Polished Chrome Wall Light
1 x Astro Lighting 1298004 Oslo 100 LED Black Wall Light
1 x Astro Lighting 1298002 Oslo 160 LED Textured Black Up/Down Wall
1 x Elstead Huguenot Lake Twin Light Above Mirror Light
1 x Elstead Serena QZ/SERENA3 3 Light LED Over Mirror Wall Light
1 x 1 Unit Only Astro Lighting 1150015 Romano 600 LED Wall Light
1 x Astro Lighting 1121013 Mashiko 400 Bronze
£10,922.52
lorraine
Lorraine can provide you with lighting advice.

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