Terms and Conditions

The fastest way to order is directly on-line. Ordering on-line could not be simpler, just follow the easy on-line instructions, and the whole process should not take more than a few minutes.

IF you are ordering on-line for the first time, you may find it reassuring to know that our secure server on-line credit card approval facilities have been tested literally 1000´s of times successfully.

Our on-line credit card facilities are processed via Lloyds TSB Bank. No credit card details will be kept by our store and will only be accessed by Lloyds TSB on-line merchant service Cardnet.

However, we also understand that you may not be happy about ordering on-line. In this event we offer an off-line option of payment via Phone, Fax or Post. When purchasing your goods at the time of payment select Offline payment - Phone/Fax/Post and then print out the order form and return the form to us via one of the three methods.

If you need any further information, please feel free to call our sales office on 0044 (0) 29 2070 7037.

E-MAIL CONFIRMATION

You will receive an e-mail normally within a few minutes, to confirm items ordered, recipients and total value of the order. You will get a second e-mail at a later stage. The second informs you when your order is about to be shipped (this means that the light(s) will be with you in about 7 days).
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Bathroom Lighting for over 12 years Online.
  3. The largest range of Bathroom Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
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lorraine
Lorraine can provide you with lighting advice.

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